Creating a payment

Each payment workflow has its own configuration and available options. To make a payment, choose from one of the following options:

  • Create a one-time payment to make a single payment to a recipient.
  • Make recurring future payments set to specified schedules.
  • Create a payment to subsidiaries and recipients with single or multiple accounts.
  • Make payments to one-time recipients by not saving their information.
  • Create ACH, wires, payroll, or payment from file payments.

Note:  The Notify Approvers button on the Payment Drafted overlay does not appear for Multi-Transfers, PassThru, Payment from file, and Multi-Wire transactions.

Depending on your FI's configurations, entitled end users have the ability to originate certain ACH transactions with WEB or TEL Standard Entry Class (SEC) codes, in addition to PPD and CCD class codes.

The SEC code for telephone-initiated ACH entries is TEL. TEL is used when a company obtains authorization via the phone from a consumer to create an ACH debit. The TEL code applies to only single-entry payments. TEL transactions must be drawn on a consumer account and be payable in U.S. currency. Additionally, TEL may only be used when:

  • A relationship already exists between the company and the consumer, or
  • In the case where there is not an existing relationship, the consumer initiates the contact with the company

The WEB ACH transaction type is defined as a debit or credit entry to a consumer bank account, for which the authorization was obtained from the Receiver (the consumer who owns the bank account) over the Internet. WEB entries require additional security procedures and obligations that address specific risks.

ACH type WEB TEL
Single Payment Y N
Payments Y N
Single Receipt Y Y
Collections Y Y

To create an ACH payment

  1. In the navigation menu, click or tap Commercial>Payments.
  2. Click or tap New Payment, then select the ACH payment type (ACH Payment, ACH Receipt, ACH Batch, or ACH Collection).
  3. On the Payments page, do the following:
    1. Choose an ACH Class Code from the drop-down.
    2. (Optional) Enter a Company Entry Description.
    3. Select Company or Subsidiary in the From field and enter payee details.
    4. Under Accounts click or tap on the account you'd like to draft the payment from or make a payment to.
    5. Click or tap on an Effective Date.
    6. (Optional) Click or tap Set Schedule to set up a recurring schedule.
      1. After selecting a schedule, click or tap a date on the When should this transaction stop? calendar, or select Forever (Until I cancel).
      1. Click or tap Save.
    7. Click or tap a Recipient from the list of recipients.

    Note:  When creating a one-time payment, there are restrictions to which recipients can be added or selected.

    1. (Optional) If you have the Manage Recipients right, click or tap New Recipient to create and assign a new recipient.
      1. In the Recipient Details overpanel, enter your details. ACH names can be up to 22 characters long. The ACH name is required if the recipient record contains an ACH account and the system requires it.
      2. (Optional) To make a one-time payment to a one-time Recipient, enter details for the Recipient, then click or tap Use Without Save.
      1. (Optional) To save the Recipient for future payments, enter details for the Recipient, click or tap Save Recipient. The Recipient Saved over panel confirms creation of new recipient.
    1. (Optional) Select the Notify Recipient check box to send a notification.
    2. Enter an Amount.
    3. (Optional) Enter an Addendum.
    4. (Optional) Click or tap the edit icon () to edit the details of an existing Recipient.
  4. (Optional) If available, select a Subsidiary, then click Next.

    5. Note:  If configured by your FI, you may be able to make a Same Day ACH payment.

  5. (Optional) If you select the current day to make a Same Day ACH payment, a confirmation message appears asking you to acknowledge that this type of payment may incur a fee for the expedited processing. Click Agree.

    6. Note:  If the transaction exceeds the Same Day ACH payment limit ($25,000), an error banner appears and you can not Draft or Approve the transaction until you select a new date or change the amount.

  6. Click or tap Draft or Approve.

Note:  If you see an error message, contact your administrator for more information.

To create a wire payment

  1. In the navigation menu, click or tap Commercial > Payments.
  2. Click or tap New Payment, then select the wire payment type (Domestic Wire or International Wire).
  4. Enter information in the following fields:
    1. Click or tap From and enter an account name or choose one from the drop-down.
    2. Click or tap Account and enter an account or choose one from the drop-down.
    3. Select a Process Date.
    4. (Optional) Click or tap Set Schedule to set up a recurring schedule.
      1. After selecting a schedule, click or tap a date on the When should this transaction stop? calendar, or select Forever (Until I cancel).
      2. Click or tap Save.

      Note:  If your FI supports international wires, please note that some transactions containing foreign currencies and cannot be future-dated.

    1. In the Recipient/Account search field, enter a recipient or account, or select one from the drop-down list.
    2. (Optional) If you have the Manage Recipients right, click or tap New Recipient to create and assign a new recipient.
      1. In the Recipient Details section, enter details. Wire names can be up to 35 characters long. The wire name is required only when the recipient record contains a wire account and the system requires a name.
      2. In the Accounts section, enter details for the Recipient, click or tap Save Recipient, or Use Without Save to complete the transaction without saving Recipient details.
    3. (Optional) For international wires, select a Currency.

      Note:  Depending on your FI's configurations, you can view the foreign exchange rate below the Currency drop-down list, from which the USD equivalent can be calculated in real-time below the Amount field.

    1. Enter an Amount.
    2. Select a subsidiary from the Subsidiary drop-down list.
    3. Enter an account name in the From Account field.
    4. (Optional) Click or tap Optional Fields, then do one or more of the following:
      • Enter a Message to Beneficiary.
      • Enter Purpose of Wire.
      • Enter Reference for Beneficiary.
      • Enter FI-to-FI Information.
      • Enter a Description.

        Note:  Maximum character lengths appear in each field.

        Note:  Depending on your FI's configurations, these fields may be required or may not appear under Optional Fields.

    1. (Optional) To add more payments, click or tap Add another wire, then repeat these steps for each added payment.
    2. (Optional) Click copy in the vertical menu on the right () to duplicate wire criteria.
    3. (Optional) Click or tap Delete to delete a wire.
  5. Click or tap Draft to send a wire for approval.
  6. Click or tap Approve to process the wire.

To create a Payroll payment

  1. In the navigation menu, click or tap Commercial > Payments.
  2. Click or tap New Payment > Payroll.
  3. On the Payments page, do the following:
    1. Enter a Company Entry Description.
    2. Click or tap From and enter an account name or choose one from the drop-down.
    3. Click or tap Account and enter an account or choose one from the drop-down.
    4. Select an Effective Date.
    5. (Optional) Click or tap Set Schedule to set up a recurring schedule.
      1. After selecting a schedule, click or tap a date on the When should this transaction stop? calendar, or select Forever (Until I cancel).
      2. Click or tap Save.
    6. Click or tap a Recipient from the list of recipients.
    7. Click or tap Add multiple recipients to choose several from all available recipients.
    8. If you have the Manage Recipients right, click or tap New Recipient to create and assign a new recipient.
      1. Enter Recipient Details. ACH names can be up to 22 characters long. The ACH name is required if the recipient record contains an ACH account and the system requires it.
      2. In the Account section-enter details for the Recipient, click or tap Save Recipient or Use Without Save for a one-time payment.
    9. (Optional) Select the Notify Recipient check box to send a notification.
    10. Enter an Amount.
    11. (Optional) Enter an Addendum.
    12. (Optional) Click copy in the vertical menu on the right () to Copy a payment.
    13. (Optional) Click or tap Delete to delete a payment.
  4. Click or tap Draft or Approve. A confirmation message appears.