Canceling a bill payment

You can use the Payment Activity tab of the Bill Pay page to cancel a pending bill payment that you created.

To cancel a bill payment

1. In the navigation menu, click or tap Transactions > Bill Payment.
2. Click or tap Payment Activity.
3. In the list of scheduled bill payments, click or tap Actions on the line of the pending bill payment that you want to cancel.
4. Click or tap Cancel. When the payment has been canceled successfully, a message appears.
5. Click or tap Close.